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Information Technology (IT) Management Professional Certificate (Online)

Next Date: Self-Paced

Investment: $2,100

Overview:

Enhance your IT expertise with the people and management skills employers want. This program is intended for IT Professionals involved in the delivery or support of IT Services.

This program has been approved by the New Jersey Department of Labor for workforce training grants. Funding may be available for those receiving unemployment benefits. Contact us for more information.

  • This program is self-paced; you can begin your program within 1-2 business days of registration
  • Enjoy the support of a Rutgers advisor who will provide real world case studies and experience to add to the value of your learning experience
  • The estimated duration of this program is 100 hours. You will work one-on-one with your Rutgers mentor to set a flexible schedule that will allow you to incorporate your learning into your schedule and complete in a time frame that works for you.
  • Anyone responsible for the management or day to day involvement in Service Management, anyone defining or re-defining processes, and Business or Supply Managers responsible for agreements defining delivery or support of services.
  • IT professionals who have moved or will be moving into an IT Management position, and who require stronger skills in
    the Management side of overseeing an organization’s IT function.

Top subject areas include:

 

ITIL® 2011 Foundation

ITIL® 2011 Edition Intermediate Level: Operational Support & Analysis (OSA)

Developing Leadership Skills

Improving Leadership Skills

Leveraging Leadership Techniques

Customer Focus

Effective Business Meetings

Thinking Strategically and Managing Risk

Creating a Positive Atmosphere

Managing Employee Performance

Optimizing Team Performance

In order to support your organization’s training and growth, Executive Education will provide you with additional savings if three or more individuals from your organization enroll in the same certificate program. Please contact a learning consultant for more information.